I walked into the shop and was greeted by an animated guy covered in tattoos. While talking to him, I noticed he was locked onto what I was saying. Paying attention to every detail or timid question I asked, he was ready to help me. Understanding that I was new to mountain bikes, he took the time to deconstruct explanations of the mechanics of a mountain bike. No matter how silly I felt asking a question or calling something by the wrong name, he was quick to politely correct me to ensure I was informed. As we walked through my bike’s features, I could tell he was extremely knowledgeable. Without any hesitation, he was able to explain things, while simultaneously working away. He was in a flow state of mind at this point and there wasn’t much that was going to take him out of it. This ability only comes with an expertise that is unmatched.